Today: 26/09/2023 19:51:17 (GMT+7)

Digital transformation viewed as game-changer in logistics industry

Digital transformation has become a crucial aspect for logistics firms to stay ahead of the curve amid the fast-paced business world. ​

Phan Van Chinh, Director-General of the Agency for Foreign Trade under the Ministry of Industry and Trade, viewed digital transformation as a game-changer for logistics firms in this time of rapid change.

Digital transformation, game-changer, logistics industry, crucial aspect, logistics firms, fast-paced business world

Containers stacked at the Gemalink international port in Ba Ria-Vung Tau province.

He said logistics was picked as one of the eight priority industries in the National Digital Transformation Programme by 2025. The follow-up Decision No.221 laid down a course of action to improve its competitive advantages, which involves 'research and technology transfers to accelerate digital transformation'.

According to the Vietnam Logistics Business Association (VLBA), Vietnam's logistics industry grew by around 14-16% annually in recent years. It is comprised of about 3,000 domestic firms and 30 transnational heavyweights, including DHL, FedEx, and APL Logistics.

The industry has always been at a cost disadvantages compared with those in China, Thailand, and Japan, because of inefficient port-related facilities. Firms in the industry are being left with no choice but to rely on digitalisation to narrow the cost gap.

VLBA Chairman Le Quang Trung said 40% of the firms had incorporated digital services into their daily operation, some of which involves transportation and warehouse management.

Truong Tan Loc, Marketing Manager of Saigon Newport Corporation, said the corporation had embarked on digital transformation by introducing ePort, a digital service that reduces the waiting time for vehicles by half and cut customs clearance by 2 minutes per container.

The corporation had also phased in AI-powered customer service bots to ensure a convenient and effortless experience for its clients.

The Vietnam Post Corporation followed suit with the roll-out of Vmap, a real-time locating system used to automatically identify and track the location of clients, significantly improving delivery efficiency.

Pham Anh Tuan, Business Manager of U&I Logistics Corporation, said his corporation had integrated digital factors into various aspects of its operation, from human resources to customer service.

The digital transformation had enabled the firm to optimise its freight shipping transit time, reduce upkeep costs, and cut down on administrative expenses and billing errors.

Loc said digital transformation is not a one-man job that every firm can pull off on its own, but requires close cooperation to make way for trans-regional digitalised logistics systems.


He also underlined the importance of a shared digital database for all ports in Vietnam, which could be connected to those of other ports in the world to improve their operational efficiency and competitive advantages.

Dang Thi Bich Loan, Director of Mekong Logistics Co. Ltd., said customs authorities must lead the way in digital transformation, thus kick-starting the adoption of digital technologies among logistics firms.

Other experts said the integration of digital technologies into logistics would require extensive research and province-specific implementation that take time to produce their desired effect.

65 firms and seven localities honoured for outstanding performance in digital transformation
A total of 65 firms and seven localities with 79 digital products and solutions were honoured with the Industry 4.0 (I4.0) Awards for their outstanding performance in digital transformation at a ceremony held in Hanoi on May 27.
Bac Giang speeds up digital transformation in new-style rural area building
The northern province of Bac Giang has designed a plan to strengthen digital transformation and technology application to support the building of new-style rural areas.
Garment-textile industry applies digital transformation, circular production to overcome difficulties
(BGO) - In the context of sharply increasing industrial investment rates and workers' wages in Bac Giang province, some textile and garment investors have moved production to other countries. Therefore, the application of digital transformation and green and circular production in this field is very important, helping businesses save production costs, protect the environment, and overcome difficulties.
Vietnam among four countries demonstrating gender parity in digital skills: UNICEF
Vietnam is among four countries demonstrating gender parity in digital skills, according to a new UNICEF analysis which was issued on International Day of Girls in ICT (April 27).
Bac Giang pays due attention to training human resources for digital transformation
(BGO) – In addition to invest in infrastructure and digital platform, Bac Giang province has paid due attention to developing information technology (IT) human resources to serve the digital transformation. However, this task encounters a lot of difficulties.

Source: VNA

Digital transformation, game-changer, logistics industry, crucial aspect, logistics firms, fast-paced business world
New comment has just been added. Click here
Sort:NewBest News