Today: 24/09/2020 03:19:03 (GMT+7)
THE CENTRAL AGENCY OF THE COMMUNIST PARTY OF VIETNAM BAC GIANG PROVINCE THE VOICE OF THE PARTY, GOVERNMENT AND PEOPLE OF BAC GIANG PROVINCE

Bac Giang surveys satisfaction of organization and citizen on handling administrative procedures

(BGO) – The Department of Home Affairs  and Post Office in Bac Giang province have recently coordinated to deliver the survey sheets about the organizations and citizen’s satisfaction Index of Public Administrative Services (SIPAS). 

480 survey sheets were delivered to the departments of Natural Resources and Environment, Transport, Construction, Culture Sport and Tourism, Agriculture and Rural Development, Justice as well as the districts of Hiep Hoa, Viet Yen, Yen The, Luc Nam, Son Dong, Bac Giang city and 18 wards and communes under the above mentioned localities.

Bac Giang province, satisfaction survey, administrative procedures, Public Administrative Services, SIPAS

Staff at the provincial Public Administrative Center instructs the citizens to vote for satisfaction on the public administrative services.

The subjects of survey sheets include citizens and organizations who used to handle some administrative procedures (AP) (completing with result) such as granting business license, land usage certificate, driving license at the selected organizations for survey.

SIPAS is measured via 4 indexes namely service access, AP, public servant’s serving attitude and result of task handling of public administrative organization.

SIPAS identification is to positively reflect the assessment of citizens and organizations about the public administrative services, hence proposing solutions to enhance the quality of public services.

The result will be summed up and announced in January 2020.

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Khoi Nguyen

Bac Giang province, satisfaction survey, administrative procedures, Public Administrative Services, SIPAS
 
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