BAC GIANG - On November 28, Bac Giang province rose to the leading position in the country in terms of direction, administration and quality assessment of serving people and businesses in carrying out administrative procedures and public services on electronic environment.
This information is evaluated online by the National Public Service Portal based on prescribed criteria everyday.
People proceed administrative procedures at the provincial Public Administrative Center.
Since early this year, the province has always been in the group of 10 provinces and cities with the highest index scores in the country. Bac Giang province ranked 2nd at the end of the first quarter, 4th at second quarter and 3rd in the third quarter.
Via analyzing data published on the National Public Service Portal, Bac Giang province reached 87.3 points. All 5 index groups scored higher than the national average. Notably, the online public service index group reached 21 points (6.4 points higher than the national average), in which the rate of online submission reached 76.4 percent (ranked 3rd out of 63 provinces and cities), the rate of online payment documents reached 61.91 percent (ranked 7th out of 63 provinces and cities).
In addition, the province's rate of documents processed on time reached 89.5 percent. The satisfaction rate in receiving and resolving administrative procedures reached 90.45 percent; The record digitization rate reached 84.41 percent, leading the country.